Author: Antony

  • What does it take to ignite an emerging exhibition destination?

    What does it take to ignite an emerging exhibition destination?

    Exhibitions have an almost unique ability to present global trends to domestic markets, and in doing so opening doors to the people who live there. But what pieces must a destination have in place to make a successful exhibition industry?

    New Orleans jazz is famous around the globe. The New Orleans jazz funeral less so, but for those of you not familiar with perhaps the world’s most colourful rite of passage for the deceased, it turns death into an occasion both earnest and inspirational. It celebrates a life much loved. Lasting up to a week, and in some instances including a parade far removed from the sort of funeral procession the majority of us are ever likely to witness, the event marks a loved one’s journey into the afterlife with heartfelt reverence and praise – as well as tambourines and drums. 

    A typical funeral begins with a slow march from the deceased’s home, the corpse carried through the street by horse-drawn hearse and accompanied by a brass band playing sombre dirges. In time this changes into a swing beat, as the downcast mood of the mourners gives way to the uninhibited celebration of a life. The New Orleans jazz funeral gained popularity throughout the 20th century and has rightly become a spectacle beyond compare; interestingly, it has lost some of its popularity in the wake of Hurricane Katrina.

    Now while it is of course an extreme case, compare this exuberant business with the traditions that surround death in China, where throughout history it has been a taboo subject. Any activity associated with death is believed to bring misfortune, and the matter is given over to hushed whispers and overt solemnity. 

    In 1993, when Beijing doctor Li Songtang established a palliative care unit hoping to improve the lives of the terminally ill in one of the city’s central districts, his efforts were stymied by implacable protestors who spoke of curses, and claimed his business would be a blight on the neighbourhood.

    So given this deeply rooted set of cultural traditions, it may have come as some surprise when the US-based National Funeral Directors Association (NFDA) decided to launch a funeral exhibition in Hong Kong. 

    The fact remains that death is revered or celebrated in a multitude of ways, and the NFDA sought to achieve one of the most impressive outcomes available to exhibition organisers: creating a new market and in the process generating some sort of cultural shift. One of the organisers commented that elderly attendees were even lining up to ‘try out’ the coffins on display for size and comfort. Against the odds, the show did, in fact, become increasingly successful and it continues to run today. 

    Of course it doesn’t only happen in the emerging markets. When Brian Wiseman launched the adult entertainment exhibition ‘Erotica ‘ in the UK, he helped to legitimise an industry that until then had existed largely beneath cornershop counters and behind the panelled windows of Soho alleys. His decision to launch such a show flew in the face of the long-standing ‘No sex please, we’re British’ attitude that had in effect repressed the adult entertainment industry in the UK; in doing so Wiseman gave the British public cause to question the way in which the industry was at that point ill-serving a clear and present demand.

    One of the primary motivators of the international exhibition organiser is precisely that drive to be first into a marketplace, to establish a supply for a latent or undiscovered demand, and there is no more bountiful a place to do so than in the emerging markets.

    The conventional dichotomy between mature and developing, or emerging, markets is not so easily applied to the exhibition industry. The traditional understanding of a mature market is defined as one in which growth and innovation has levelled off, where the return on investment is likely to yield more modest gains. By contrast, early investment and a foothold in an emerging market, where innovation is key and a market presence expands in accordance with the growth of industry, can generate much greater rewards.

    However, as anybody familiar with the complicated exhibition industry in India, Russia or many African countries can attest, the development of a market through activity that has proven to be lucrative elsewhere is anything but certain. Sometimes, focusing on innovation or the exploitation of a niche industry in a mature market can be more lucrative than staging a leading construction show in an emerging market. 

    The exhibition industry is, after all, hostage to the progression of a market through the connection of those who want, and those who have.

    In the words of Miladin Šakić, one-time president of the Belgrade Fair: “Every country, in accordance with her possibilities, tries to abandon manual production as early as possible and have it replaced by a mechanical one – in other words to get industrialised at the earliest possible date and reach a higher level of development.”

    This, he says, is a necessity in itself and is followed by every developed country cultivating the potential that exists elsewhere in the world. The global exhibition industry is fundamental to the development of industry in developing countries. The right congregation of technology firms and buyers can bring affordable refrigeration to countries in Africa, or help construct sanitation systems in an impoverished city in Latin America.

    As Šakić says, this is an incontestable truth, one that imposes itself as a result of the pressing need to industrialise every country. There are many factors that dictate the type of event a market is ready for, such as size, social relations, political infrastructure and international position, but in every developing country there should be a body of actors capable of helping to facilitate exhibitions and all the good they bring. In the opinion of Šakić, such a joint group should include representation from all, or at least the majority, of the following:

    1. All official bodies of state
    2. Chambers of commerce and trade
    3. Professional associations and organisations of all economic branches
    4. Banks
    5. Trade unions
    6. Scientific societies and institutions
    7. Railways, airlines and transportation companies
    8. PTT
    9. Customs
    10. Show and trade fair event organisations
    11. Educational and cultural institutions
    12. All factors of the so-called secondary and tertiary activities
    13. General public opinion

    “The prerequisite for the successful industrialisation of a country or a particular branch, is a coordinated and harmonised action of all these factors as this would provide a rhythmical, undisturbed and smooth progression of the process,” he says.

    It is when such representation as Šakić believes is necessary falls short that a country’s industrialisation can slow down; in some cases the process as a whole can even come to a complete stop. 

    “Several developing countries have endured negative experiences in this respect,” Šakić  says. “Through additional efforts, however, the majority of these countries have managed to master and overcome this insufficiency, and through synchronised activity they have been able to begin or continue the actions leading to industrialisation.”

    These ‘additional efforts’ Šakić makes reference too, are frequently the actions of the global exhibition organiser. They play a significant role in the process of industrialisation and growth in developing countries.

    We can, of course, take it as read that things can be difficult for organisers in emerging markets, but even in mature markets events can conspire and present tough challenges for the smooth operation of an exhibition industry.

  • Singapore as a stepping stone to South East Asia

    Singapore as a stepping stone to South East Asia

    While no individual market can compete with China in terms of sheer magnitude, the world’s focus on South East Asia has led to the development of large exhibition markets in, among other destinations, Singapore. It continues to punch well above its weight in the world of international exhibitions.

    Perhaps most interestingly, Singapore, with a population of just five-and-a-half million people, faces much of its fiercest competition internally. Indeed, there is more quality exhibition space in this small city-state than in the whole of India.

    Singapore’s market developed at roughly the same time as Hong Kong was developing its own international exhibition industry. The first major steps in the development of international trade fair activity in South East Asia took place here. Just as it is today, Singapore was initially seen by many as the destination of choice for the Asian edition of European shows; it garnered a strong reputation for its pro-business environment and knowledge economy, and supported by reliability, quality, productivity and enforcement of IP rights, it inevitably became one of the world’s leading locations for innovation and research.

    Loose parallels between the venues in Hong Kong and Singapore are appropriately drawn for  AsiaWorld-Expo shares much in common with one of Singapore’s largest venues, Singapore Expo, both in location and profile, while HKCEC closely resembles Suntec or – location-wise – Marina Bay Sands. Expand that comparison beyond the venues, however, and the similarities diminish. 

    In the early Eighties the Singapore Port Authority began converting warehouse space and re-designating it as exhibition halls. At that point there was relatively little development elsewhere in South East Asia. In time the Authority was to become the owner of Singapore Expo.

    Another of the city’s venues, Suntec, also sprang from the Singapore Government’s wish in the mid-Eighties to find a purpose-built facility for hosting major international events. As a result the Suntec Singapore International Convention and Exhibition Centre (Suntec) was developed by private investors and officially opened in 1995, growing to join Singapore Expo as one of the largest multi-purpose convention and exhibition facilities.

    These two were joined in 2010 by the imperious three-towered Marina Bay Sands, owned and managed by the Las Vegas-based Sands casino brand. It offered a broader proposition than both of the other venues, adding – in addition to an exhibition hall and casino – a shopping mall, museum, two theatres and an ice-skating rink. It also sits alongside the Formula 1 motor racing circuit.

    Its distinct economic history, lacking the large-scale manufacturing base that exists in China and India, means that Singapore generally focuses on non-industrial exhibitions. Increasingly, more technology and lifestyle events are making their presence felt, almost certainly a result of the large number of multinationals based in the city.

    “Overall, the exhibition business market in Singapore is still vibrant, although its growth might not have been as fast or robust as cities such as Bangkok, Hong Kong and Shanghai,” admits Edward Liu, group managing director of organisers Conference and Exhibition Management Services Singapore. “None the less, the number of exhibitions is still increasing. Singapore remains an attractive venue for the staging of international exhibitions in view of its regional and strategic hub in the Asia Pacific Rim. This is reinforced by the presence of thousands of multinational corporations with regional headquarters based in Singapore.” 

    In much the same way that Hong Kong developed a reputation for facilitating business with the surrounding Chinese market, the ease of doing business in Singapore is the source of much of its allure for international companies. Stephen Tan, chief executive of Singapore Exhibition Services and president of the Allworld Exhibitions Alliance, highlights how simple it is to travel to Singapore, and mentions both the cultural and business measures designed to make the country an appealing destination:

    “We have no customs and excise duties except for tobacco, alcohol and cars,” he says. “We also believe there are lower corporate taxes compared to other countries in the region.”

    Its exhibition industry also has a reputation for being progressive in nature. For example, the MAX Atria situated at Singapore Expo is both the first MICE venue in Singapore to offer organisers and delegates complimentary high-performance Wi-Fi, and the first to be awarded the Green Mark Platinum sustainability certificate by Singapore’s Building and Construction Authority. Suntec, nearer the centre of the city, claims to be home to the world’s largest video wall.

    Much of the industry’s significance is derived from the fact that it feeds its industry by ensuring traction with other elements of the local economy. Singapore Expo, for example, works with local tertiary institutions at different levels of involvement in order to improve the industry’s exposure and appeal to students – the next generation of exhibition organisers and venue management teams. Among the partnering institutions are Singapore’s Institute of Technical Education, where special student attachments and internships are offered. The venue also works with Singapore’s Republic Polytechnic to offer students the chance to experience events as part of their curriculum. The provision of earning opportunities for future industry leaders helps to sustain the inventive and progressive culture that has enabled little Singapore to maintain such a high profile in the global exhibition marketplace.

    Singapore’s reputation for forward-thinking business practices has also led to the establishment of international partnerships, much like we’ve already seen with the German venues and their international organising arms. Suntec, through its Suntec International division, forged a partnership with the Adelaide Convention Centre in Australia, which saw it assume sales and marketing duties to bring business from South East Asia and Australia, shared between both venues.

    “The type of industries that Singapore is strong in differs from Hong Kong, Indonesia and Malaysia,” says Suntec spokesman Ong Wee Min. “In many ways, we are less brick and mortar and more content and high technology driven because of the type of industries present in the country.”

    The city-state is also able to play quite heavily on its compact nature, another draw for any destination trying to attract international business travellers. Outside of the exhibition hall, people like to feel they have some sort of understanding of the places they visit. Singapore actively trades on this fact. 

    Resorts World Sentosa, based on an island in Singapore’s south, is a partner of Suntec. According to the venue’s business event vice-president Paul Stocker, Singapore continues to grow as a tourist destination, with attractions such as the world’s largest oceanarium at the Marine Life Park and its famous night safari continuing to attract new and returning tourists. He claims – justifiably – that Singapore has come a long way in a short time: “The development of this island nation from a small fishing village to a modern world city in less than 50 years has been nothing short of extraordinary, and brings with it a stable government focused on economic development and infrastructure,” he explains. “Another of the country’s pertinent characteristics is its strong governance and planning. Singapore is well known for its infrastructure and as a port city, but less so as a tourist destination.”

    Perhaps the toughest task for Singapore is that of presenting it as an attractive destination for wider tourism business. Exhibitions and large-scale business events are much else besides a hall full of temporary stands, buyers and sellers. The city-state sits on the Malay Archipelago, which it shares with hot tourist destinations such as Malaysia, Indonesia and the Philippines. Further north you have Thailand, another strong and ambitious destination for business events. While Thailand is known around the world for the Full Moon Party that attracts hundreds of thousands of revellers every year, Singapore is known around the world for a particularly stringent law on dropping chewing gum in public. It’s no easy feat to compete with these other locations for post- and pre-event activities, and it is this fact that perhaps explains Singapore’s intense drive to appeal to the trade show and convention market. 

    The desire to combat its slightly sterile image is what drove the Singapore Government to revamp the nation’s tourism landscape in 2005 by introducing the concept of integrated resorts; it is hoped that integrated resorts will prompt tourists from around the world to reconsider Singapore as a destination, both for business and leisure.

    The formation in 2015 of the ASEAN Economic Community (AEC), which took the Association of South East Asian Nations established in 1967, introduced economic integration initiatives in an effort to create a single market across all member nations, that really began a significant new chapter in Singapore’s development. It was to be a catalyst for the foundation of numerous collaborations and partnerships in South East Asia. This means that facilities and services aside, today Singapore provides access to a common market of 600 million across the ASEAN region.

    Among the AEC’s other benefits, the development of a single market and production base, increased fairness in economic development, and increased regional representation and integration with the wider global economy strengthens the individual industrial prowess of all its member states. Its key areas of co-operation play very well into Singapore’s hands. Development of human resources, a focus on professional qualifications, trade financing, improved infrastructure and communications connectivity and the development of electronic transactions, alongside closer consultation on macroeconomic and financial policies are already evident in Singapore. Indeed, to some extent Singapore is the model on which such regional aspirations may be based.

    It also enables Singapore, by association with the AEC, to compete more directly with the alliance illustrated in the previous chapter between China and Hong Kong. Integrating industries across the region for joint promotion of regional sourcing and improved private sector involvement, for such a large combined population, makes the AEC perhaps the leading market for commercial sourcing and natural resources. China already sources many of its raw materials from South East Asia, and facilitated by the free movement of skilled labour, goods, services and plentiful external and internal investment, the ASEAN alliance will surely make its mark as a single market. 

    In idealistic terms, with each member’s strength now the sum of each other’s strengths, Singapore can rightly be expected to benefit greatly from its already prominent reputation. It can offset its shortcomings as a colourful destination through association with its more populous and glamorous neighbours. As with the foundation of the European Union in 1993 or the Gulf Cooperation Council of 1981 (now the Cooperation Council for the Arab States of the Gulf), this expanded alliance is likely to improve Singapore’s profile and cement its appeal as a central point of contact with the rest of the South East Asian nations.

    The region is working hard to develop these relationships. In Thailand, for example, the director of the exhibition department at the national convention and exhibition bureau TCEB, Supawan Teerarat, said that as head of a government agency dedicated to promoting the exhibition industry, she is “keenly aware” of the importance of regional cooperation to boost the growth of the exhibition industry:

    “We expect the economic integration within ASEAN to drive a major expansion of the exhibition industry in South East Asia,” she says. “It is therefore crucial to develop multi-faceted bilateral co-operation with other member countries to contribute to ASEAN prosperity and development in the region.” 

    Besides established exhibitions such as Food & Hotel Asia, Communic Asia and the Singapore Airshow, Singapore is well known for its financial and medical services, hosting several regular international congresses. More and more established events are consolidating their positions in Asia, while newer events are entering, catering to niche segments. At the same time, large international exhibition organisers such as Reed, UBM and ITE are using Singapore as a base to reach out directly to places such as Malaysia and Indonesia, both registering strong economic growth and development in recent years.

    Michelle Lim, Reed’s managing director for Singapore, Malaysia and Indonesia, says Singapore has a competitive advantage over the rest of the region in a variety of sectors:

    “Singapore is known to be a strong maritime hub, champions the green built environment, and these have worked well for APM and BEX Asia,” she points out. “Its small country size and neutrality for media content development means it would not be seen as overshadowing the market on content rights and culture development issues. Singapore’s strong IP rights has also helped in events such as [originally Paris-based event] Maison&Objet.”

    Reed’s other events include Asia Pacific Maritime, Asia Television Forum/Screen Singapore, Build Eco Xpo Asia and the Singapore Toys Games & Comic Convention. Evidently, this organiser sees Singapore as a market of choice for its ‘Asia’ show editions.

    Of course, operating in Singapore is not always straightforward, even for Reed.  “With Singapore being ranked most expensive city for expatriates recently in one of the reports, it does provide challenges to attract exhibitors and visitors as the overall participation costs are perceived to be a lot higher than that of our neighbouring countries,” says Lim. “As such, Singapore needs to continue to improvise and provide differentiation and value-added experience.”

    Lim also believes Singapore needs to spend time bringing more of the ASEAN region to its events: “As customers and industries increasingly operate on a global scale, there are expectations for Singapore events to deliver more regional visitors to the events,” she says. “Singapore’s status as a business events hub supported by regional connectivity, overall efficiency, quality hotels and MICE facilities and multi-lingual populace will remain relevant and competitive. Singapore will need to enhance its total offering to improve on visitor experience.”

    One of the initiatives on which Singapore is taking a global lead is in focusing on attracting business clusters, as opposed to individual events. Business travellers are a particularly time-poor lot, and it is hoped that the act of amalgamating events that span common industries will improve the city’s global marketing. “Business travellers are often strapped for time when attending overseas exhibitions and conferences. Clustering or co-locating complementary business events allows them to optimise their business trips and maximise networking opportunities across the different events, within the same eco-system,” says Andrew Phua, director of exhibitions and conferences at the Singapore Tourism Board (STB).

    An example of this is the cluster event Singapore Design Week, which took place in March 2014 and featured local and international design trade shows (for example, International Furniture Fair Singapore and Maison&Objet Asia), conferences, showcases, exhibitions and workshops spanning various design disciplines.

    Another cluster event, TravelRave, gathers together travel business events such as the Asia Travel Leaders Summit and ITB Asia every October. TravelRave has been created by STB to provide a platform for thought leaders in the travel and tourism industry to come together, exchange insights and explore opportunities offered by the growth of tourism in Asia.

    “In the past, our focus was more volume-driven, with the aim of attracting a high number of events. In recent years, we started to take a more visitor-centric approach, and our focus is now more quality-driven,” says Phua. “Today, a deeper understanding of delegate needs and strengthening the industry capabilities to meet those needs, form the basis of proposing the right products and services to international organisers.

    “Singapore has built strengths in industries such as biomedical and healthcare, banking and finance, science and technology, design, travel, media and digital content and urban solutions. Our focus is therefore on attracting MICE events that complement these industries,” says Phua.

    The rise of the exhibition market in Asia has also provided further opportunities, given Singapore’s global trade and communications networks and ability to provide market access and facilitate trade flows between Asia, the Pacific and the rest of the world. By drawing established industry players, opinion leaders and decision makers from around the globe, these events augment Singapore’s position as a thought leader and knowledge hub in the region.

    Singapore remains one of the first and most successful events markets in South East Asia. But with all this space in such a small destination, is there an argument for there being too many venues in Singapore? 

    Marc Bakker, Suntec’s marketing director thinks not. His venue underwent a SGD184m modernisation programme in June 2013, and today offers 42,000sqm of customisable space designed to minimise turnaround times and seamlessly transition from exhibition hall to conference space to ballroom. “The MICE industry in Asia has always operated in a competitive business climate,” he says. “As such, having a wider choice of venues in Singapore, combined with the country’s natural vibrancy and attractions, has raised the profile of Singapore as an appealing MICE destination overall.” 

    In other words, he believes that there is a halo effect from the presence of so many international-standard venues in Singapore that benefits the whole industry. But as is the case in any competitive market, success requires sufficient differentiation in order to facilitate that degree of specialisation that allows a product – in this case the venues – to carve out their own niche. The global demand evidently still exists.

    As a thriving financial centre and an important information exchange and trading hub, Singapore provides the essential conditions for businesses looking to establish a foothold in the Asian marketplace. “With increasing competition from the region, including South Korea, Hong Kong and Thailand, Singapore needs to continuously evolve and be more diligent in attracting international event organisers,” says the CEO of Singapore Expo’s parent company SingEx, Aloysius Arlando. “It needs to pull the entire MICE industry together to see how we can add more value, and address the exacting needs of international organisers.”

    Singapore is an appealing destination to exhibition and meeting organisers due to its combination of a vibrant business ecosystem, robust economy and knowledge networks, and diverse leisure activities; it is, for some organisers, the most strategic location in a resurgent Asia.

  • Hong Kong: China’s original shopfront

    Hong Kong: China’s original shopfront

    One of the founding rules of commerce is to place your stall where the market can see it, where it is most likely to walk past it. Once you’ve got visibility then you can provide a product or service to satisfy – or perhaps create – a demand.

    This is the story of Hong Kong’s rise as one of Asia’s preeminent exhibition destinations.

    The arrival of Hong Kong on the landscape of international exhibitions can be attributed, perhaps unsurprisingly, to two major exhibitions in China. The Canton Fairs, which still exist today, were established in Guangzhou (formerly Canton) in the Guangdong Province in 1957. Taking place every spring and autumn, these huge events provided arguably the most comprehensive offering of any truly international exhibitions, and are responsible for linking a numerous and diverse group of exhibitors with a global set of buyers. The exhibitions created countless business leads, and generated some of the greatest retail business turnover in China. For many years, when China was otherwise closed, these shows provided the only window for the world to see and buy what the country was producing.

    Reaching Guangdong Province from overseas required a port capable of handling vast numbers of visitors on the way in, and a vast number of products on the way out. It demanded, and still demands, straightforward and amenable import and export practice, accessibility and – equally importantly – an ability to accommodate and cater for a wide variety of international travellers.

    Being home to such an influx of international visitors, it wasn’t long before visionary entrepreneurs took the liberty of tapping into the passing trade with exhibitions of their own. 

    Enter Hong Kong. One of two Special Administrative Regions (SARs) belonging to China, alongside its Pearl River Delta neighbour Macau, the city has seven million inhabitants, and crucially around eight per cent of these (570,000 people) hold foreign passports. Both Chinese and English are accepted as official languages here, harking back to the period of British rule from 1842 to 1997. The Canton Fairs may still have the space and the volume but, for now at least, Hong Kong has the service and the quality.

    There was, in fact, some tradition of exhibitions in Hong Kong pre-dating the industry’s desire to capitalise on the Canton Fairs; exhibitions in Hong Kong go back at least to the 1930s, courtesy of the Chinese Manufacturers Association and its annual Hong Kong Product Expo, aimed largely at the general public. Events took place on various areas of open ground in Hong Kong, using temporary structures. However, in terms of the modern exhibition industry, Hong Kong became perhaps Asia’s leading exhibition hub on the back of these two events. 

    Hong Kong’s Trade Development Council (TDC), the leading player in the story of an emerging global exhibitions industry in the city and Asia more widely, was established in the early Seventies to promote trade. Known in Hong Kong as a statutory body, the TDC was not a government department, but was created instead by the Legislative Council on the back of an act of law. It was funded by a levy on Hong Kong exports, in effect a small tax on the value of all exports, which in the days when Hong Kong was a manufacturing hub was a significant figure. With those days now in Hong Kong’s past, exhibition activities are now the TDC’s single largest source of income. 

    Hong Kong’s exhibition activity really began in the Seventies, with many events taking place in the building called the World Trade Centre in Causeway Bay – then called the Hong Kong Convention Centre. A lot of the early fairs took place in the ballroom of the now-demolished Hilton Hotel, which was for many years the largest such space in Hong Kong.

    The fairs began as spring and autumn fairs, selling gifts and toys, piggybacking the crowds of buyers winding their way up the Pearl River to the Canton Fairs. Between 1949 and 1979, when China was closed to the world, it was really the only way in which visitors could enter and buy Chinese-made products. And in those days the only way to get to Guangzhou was to go to Hong Kong and take the train. So the city certainly had no shortage of predictable passing trade.

    In time a few private companies began to get involved and take advantage of this fact. The early Eighties saw the involvement of internationally focused companies such as AdSale, founded the previous decade by Stanley Chu to sell advertising for mainland Chinese companies looking to promote themselves to the rest of the world. This type of company was perfectly positioned to embrace and facilitate the needs of overseas companies with an eye on China.

    In 1982 the Hong Kong Trade Fair was launched to sell everything from printing machinery to Jaguar cars. As the only international trade fair in Hong Kong at the time, its remit was understandably unconfined. It first took place on the roof of Ocean Terminal, the passenger terminal that sticks out into the harbour beside the Star Ferry port on the Kowloon side. The second year it was held in Kowloon Park, which had just been vacated by the British Army. Such was the profile of the event that it counted among its esteemed visitors the governor of Hong Kong; it is inconceivable that his equivalent would attend such a thing today.

    While only in its second edition, the event had already demonstrated Hong Kong’s need for dedicated exhibition space. 

    The Hong Kong Government was in the process of turning Kowloon Park into a green lung for the city, envisioned more for morning activities, Tai Chi practitioners, lunch breaks and weekend walks rather than a commercial event on such a grand scale. It rained very heavily at this second edition of the fair and despite laying duckboards, the busy and boggy end result wasbattlefield  rather less business-like than participants were hoping. 

    Shortly afterwards the Government approved plans to build a proper convention and exhibition centre. The TDC had been lobbying for this for a number of years, and the purpose-built facilities Hong Kong so desperately needed were on their way.

    China Resources, a subsidiary of China’s specifically designated Ministry of Foreign Trade, also constructed a building titled the Hong Kong Exhibition Centre, offering just 2,500sqm of indoor space. This was quickly outgrown of course, and the exhibition area spilled into the adjoining shopping centres. Local firms were called upon to try and squeeze more floorspace out of the neighbouring areas. In one example of the desperate measures being taken, a local corporate event and management firm, Pico, was commissioned to fashion aluminium panels into an extensive ad hoc air conditioning system that extended beyond the walls of the centre into the car park of the nearby Great Eagle Centre, giving the organisers around 8,000sqm of usable space.

    But the Hong Kong Exhibition Centre was destined to be a mere appetiser for the city’s growing appetite for events. 

    It wasn’t until 1987 that phase one of the new Hong Kong Convention and Exhibition Centre (HKCEC), a building that remains as one of Hong Kong’s most iconic landmarks, opened on the Victoria Harbour.

    [X-HEAD] Building giants

    The story of the development of Hong Kong’s first large exhibition centre demonstrates the way in which private enterprise can work with a government to bring benefit to a city. And the model for its creation is far removed from the model that had provided such space for cities in Germany.

    In 1987, as remains the case today, there was no freehold land in Hong Kong; back then, all land was owned by the Queen of England, her counterpart today being the Hong Kong Government. The Government essentially gave the land for the development of the HKCEC to the TDC, which in turn awarded construction rights to the commercial property developer New World Development.

    In simple terms, the deal enabled the TDC to develop the venue and the associated facilities surrounding it, by granting it ‘air rights’. A curious-sounding concept, but essentially any space above the 11th floor of the new venue was New World’s to do with as it wished. In addition to the funding for the convention centre, the property developer could expect to make its money from the two hotels, an office tower and an apartment building that comprised the four towers built into the first phase of the HKCEC’s development. The convention centre element belonged to the TDC. 

    A subsidiary of New World was then formed to manage the convention centre, the daily operation of the HKCEC. To this day it operates and collects all revenues from the exhibition and convention centre, and in return for that privilege it pays the TDC a fee from the revenue the venue makes.

    In time the second phase was commissioned by the Hong Kong Government, specifically to house the handover ceremony in 1997, whereby Hong Kong was returned to China by the British. It was developed with the TDC’s input and would continue as an exhibition and convention centre after the ceremony had taken place, again owned by the TDC and managed by the HKCEC’s management firm.

    This public–private collaborative model for venue development would only work in a city with a strong property market such as you have in Hong Kong, explains UFI managing director and long-time Hong Kong resident Paul Woodward, pointing out the similarity between this development and that of Hong Kong’s Mass Transit Railway (MTR). “The railway in Hong Kong is very cheap to use because the developer owns the air rights to all of the stations, which it takes advantage of by building commercial property above the MTR stations,” he observes. While the company owns and runs an underground railway, to all intents and purposes it is a massive property company.

    Hong Kong, through an inventive and collaborative relationship between the public and private sectors, now had an exhibition and convention centre that would become a significant part of the city’s social and economic infrastructure.

    There are few countries where private investment has built convention and exhibition centres, the majority having been developed by governments in order to incentivise trade and bring business to the cities that house them. “It’s quite a different model. It wasn’t like the exhibition industry had been conjured out of the air and nobody had ever seen one before. But it’s nothing like the tradition of the fairs that exist in Germany,” says Woodward. 

    At this point there were very few international players in the market. Reed was doing something, and Messe Frankfurt came in fairly early on in the late Eighties, as part of their first overseas projects. But none the less, the TDC’s exhibition portfolio quickly came to fill it up, as did others such as the Asia-Pacific Leather Fair. 

    However, high occupancy aside, the dominance of a single venue in a city soon becomes a point of consternation for people looking to bring global exhibitions to the market. The TDC’s market share in Hong Kong was about 60 per cent, a fact that was making exhibition organisers increasingly uncomfortable. So the Hong Kong Exhibition and Convention Industry Association and leading players lobbied the Government for more facilities. 

    The location of Hong Kong’s second major exhibition venue, AsiaWorld-Expo (AWE), was easy to select in a city with such paucity of space. Otherwise unusable but well connected ground at the end of the airport runway, where development could not be high-rise, was an obvious choice. With plans in place, the airport authority came in for ten per cent, French construction group Dragages, a division of Bouygues Construction, also became an investor, with the majority being owned by the Government. 

    For obvious reasons the venue was to be a direct competitor to the TDC, which had a strong vested interest in high occupancy at the HKCEC. So in order to guarantee the new venue would be used, the team developing AWE went out to the global market and invited bids for tenancy. Companies were at first cautious, until the little-known publisher Global Sources, long intent on moving into the live events space, confirmed it would take all of the space two or three times in the spring, autumn and winter.

    So how has the exhibition industry evolved since then and what is Hong Kong’s place in the global exhibition arena today? Well, since the construction of this infrastructure that has proved so critical to Hong Kong’s exhibition industry, the city has certainly found a niche for its trade shows.

    In 2014 Hong Kong International Airport handled 63.3 million passengers and 4.38 million tonnes of cargo, carried by 100 airlines from 160 destinations. Every day 490,000 people and 45,000 vehicles cross from the mainland, while a further 60,000 people make the trip by ferry. Lo Wu, a town in the middle of Hong Kong’s border with China, handles a quarter of a million migrants every day.

    As time passed, HKCEC and AWE were able to offer 66,000sqm and 70,000sqm of dedicated exhibition space respectively. As it stands today, of the two it is the HKCEC that sits on the more attractive real estate, located in Hong Kong Island’s colourful Wanchai district as part a mixed-use development titled ‘Convention Place’. In the west, on Lantau Island, AWE can make the claim of being the larger venue for exhibitions, and located more conveniently beside the airport.

    And there’s business a-plenty taking place within its walls. Even in the wake of the global financial crisis, an independent report by corporate assessment firm KPMG claims expenditure effects relating to exhibition and conference activities at AWE rose 25 per cent from 2009 to 2010, to HK$13.4bn (US$1.72bn). AWE’s economic impact on Hong Kong’s economy is claimed at more than HK$55bn for the period 2006–2010.

    China’s increased buying power continues to help. Visitors from the mainland accounted for more than a third of total visitors in 2014. More importantly, these visitors accounted for almost 40 per cent of total exhibition visitor expenditure, up from 31 per cent the previous year. While Hong Kong used to be a showcase for products from China, a window through which the world could view Chinese products and trade with confidence and legal recourse, today it sits on the doorstep of one of the largest buying markets in the world.

    Invest HK is a quasi-governmental organisation responsible for bringing new business to Hong Kong. Director general of investment promotion Simon Galpin (who also happens to be a director at AWE) says companies of all sizes are attracted to Hong Kong because of the security, protection of intellectual property rights including recourse through established international courts, and low tax rates. All factors that impact on the full spectrum of companies from the very large to very small. 

    “One of the misconceptions about Hong Kong is that we’re only for big buyers,” says Galpin. “But actually it’s for SMEs and microenterprises. To begin a company in Hong Kong you need one director, one Hong Kong dollar (minimum start-up capital) and one hour to register your company online. Getting set up on the mainland would take months.”

    Galpin spends a lot of time identifying companies that should have a base in Hong Kong, and interestingly it’s not just companies heading for China but companies heading for South East Asia that are showing interest. While Bangkok and Singapore present more obvious claims to the title of premier regional hub, he believes that Hong Kong has the market and the prerequisite qualities of market infiltration and accessibility.

    In addition, and contrary to other countries where the practice is more complicated, it is possible to extract the full stock of your company once the timing is right without penalty. Effectively here today, gone tomorrow if that’s all part of your plan or – woe betide – the market spits you out.

  • The land of the showman

    The land of the showman

    Half of the world’s registered consumer and trade shows take place in North America. Its exhibition market size, the largest in the world for a single nation, makes it an attractive prospect for investment.

    But that’s only part of the story.

    While one could be forgiven for thinking mature markets are given short shrift in the strategic announcements of today’s emerging-market-focused organisers, there is no denying that the US still presents international investors with an exciting prospect for business. The culture and appetite for exhibitions is deeply ingrained in America’s industry.

    As we’ve already discovered, the European system is typified by the fact that most of the big fairgrounds – for example the German messe – are owned by individual cities. Over time many of the great European cities have appointed in-house staff and created organising bodies tasked with producing shows; this is the case at venues such as Messe Düsseldorf, Amsterdam RAI and IFEMA Madrid. In essence, the large fairgrounds own the shows, and more often than not, also produce the shows.

    We’ve seen from the genesis of the German exhibition industry that the fairgrounds typically co-ordinate with, and get the support of, the appropriate industry associations. For example, in Germany the VDMA is the major association for machinery, with seven divisions supporting the major fairgrounds in producing their events. Cohesion is also strong in Germany, with exhibition industry association AUMA seeking subsidies for shows, both domestically and internationally, with funds passed through the association by the actively promotional government. That said, in the last 15 to 20 years Germany has, of course, seen greater international collaboration, with large independent organisers entering the market and leasing or renting the fairgrounds to produce their own shows.

    In the US they do things differently. The convention centres are usually built by the city, often funded by hotel room night taxes, and used by multi-purpose industries, accommodating both consumer and trade associations. For the most part, these venues do not make a profit. Instead they serve as a conduit to bring in associations and provide revenue for the city, its hotels, restaurants, local businesses, taxis and so on.

    The profile of the event organiser is different too. Events in the US are run predominantly by associations, often without the involvement of professional organisers; the potential rewards for a keen-eyed and connected overseas entrepreneur armed with innovative views and a black book of international contacts are great and can take a company a long way. For example, in America the major trade associations and groups developed events for the machinery and industrial equipment industries.

    As Ned Krause, founder of one of America’s longest-standing professional organisers EJ Krause, explains: “Shows for packaging, plastics, oil and gas and so on, were started by associations and became a major revenue source for the associations, in order to provide lobbying activities, market research and support for the industry. In recent years many of the smaller to medium associations have begun selling their exhibitions or producing joint ventures with private industry in order to be more cost efficient. Many of the medium and smaller size associations also contract out to private industry to do the exhibition part of the event.” In the last quarter of a century, for-profit companies such as EJ Krause have been actively developing and producing events, bringing creativity to the association marketplace. The largest of them have also been very active in the acquisition market.

    As an aside here, it is worth mentioning that for all its undoubted particularities, a keen-eyed and connected overseas entrepreneur armed with innovative views and a black book of international contacts could still take a tyro company a long way in the US market.

    Today, the US is by some margin the largest national exhibition market in the world for exhibitions and conventions, but to understand why that is so, you have to trace the story back to the dawn of the Sixties.

    While industrial exhibitions have been held in the US for more than 100 years, typically at trade mart-type facilities, the first purpose-built exhibition centres were not constructed until 1959. That year a small exhibition hall with 50,000 gross square feet (4,645sqm) feet was added on to the Rotunda in Las Vegas, Nevada. The next year, McCormick Place in Chicago opened, with some 500,000 square feet of exhibition space and 50,000 square feet of meeting space.

    Several cities in America’s south, including Dallas, Houston, New Orleans, Atlanta and Orlando, followed in building convention centres in the Sixties and Seventies. Of the major American cities, one of the last to enter the competition for events was, perhaps surprisingly, New York. While it could lay claim to the Coliseum and Madison Square Garden, it was losing the race for exhibition space compared with a dozen other cities. This was perhaps due to the fact that politicians could not agree on what to build in terms of a venue that could compete; disagreements over the issue of where to build were an added complication.

    Finally, in 1977 a letter written to the mayor of New York by Richard Ravitch (who latterly served as lieutenant governor of New York) outlined the results of the work an obscure committee had done on what to build and where to build it. Ravitch’s recommendation ultimately prevailed with the mayor, and on its back the Jacob K. Javitz Convention Center, designed by renowned architect IM Pei, opened in 1986.

    New York and Chicago adopted a model of filling their calendar with annual events booked for multiple years. Most other cities had one or two major annual events (not counting public or consumer-gated shows such as motor shows, lawn and garden or boat shows) while New York and Chicago had several. Once Las Vegas became a more acceptable destination, it pursued annual business relentlessly and won the bid to host a number of events, such as the Hardware Show. The combination of lower costs to the organisers and convenient and less expensive hotel rooms for the visitors proved a persuasive argument.

    Doug Ducate spent 15 years leading the Center for Exhibition Industry Research (CEIR), and for most of his career prior to that he worked in the oil and gas industry, producing exhibitions in virtually every oil-producing province around the world. He says that the advent of what are mostly called convention centres in the US (more commonly referred to as exhibition centres in Europe and Asia) was prompted by two significant events occurring around the same time. First, was the completion of the interstate highway system, and secondly the commercial introduction of the jet plane. It was these two watershed developments that made it possible to travel cross country to attend a three- or four-day event.

    “Destinations recognised the economic impact of out-of-town visitors and, as they saw the advent of major exhibitions, they rushed to build facilities,” says Ducate. “They recognised that a destination needed three main elements to host these events: air carriage, hotel rooms and a facility large enough to house the events.”

    With the introduction of the jet airplane, these cities got the air carriage they needed, and since most cities had some hotel room inventory the obvious way to complete the package and compete for convention business was build a facility. Local voters were asked to approve the use of public funds to build centres by introducing a hotel occupancy tax (HOT). According to Ducate, the pitch for this potentially divisive move was that the cost to build the convention centre would be paid for by the taxes collected from the visitors, while the entire community stood to benefit from the money those visitors would leave in the city:

    “To attract business, the destinations charge very low usage fees to the organisers, choosing instead to use the facility as a loss leader offset by the economic impact of the visitor taxes and money spent,” he says. Many cities have since levied fees on other visitor services such as restaurant meals and rental cars. In most major cities, the HOT can be between 15 and 20 per cent of the hotel cost. Destinations also sell features or benefits. Features can be natural, such as the Rocky Mountains, Lake Michigan or San Francisco Bay, or they can be man-made such as Disneyland, gaming houses or the French Quarter in New Orleans. Cities without comparable features – Dallas and Atlanta come to mind – sell benefits such as significant air carriage from around the globe and reasonable hotel room rates and restaurant prices.

    What happens in Vegas … resonates around the world

    More than half of the 10,000 business-to-business exhibitions are held in just 16 US cities, but Las Vegas remains perhaps the best known of all the exhibition and convention destinations in the world. The city hosts the largest number of events in the US, with Chicago and Orlando vying for second place. The other 13 US exhibition cities vary from year to year as many of the exhibitions rotate among various cities.

    But it is Vegas that stands above all others. A permanent market exists to cater for attendees at its events, with gambling, shows and plenty else to keep the attendees and exhibitors occupied. Indeed, the city has for many years gleefully traded on its reputation as ‘Sin City’. It was the destination of choice for conventioneers out to enjoy themselves, and for exhibition attendees looking to blow off steam after a long day on the show floor. It continues to hold this attraction today with its wry catch-line ‘What happens in Vegas, stays in Vegas’.

    However, this was not always so. Ducate believes that what changed over time was that the many features and benefits offered by Las Vegas came to outweigh the moral imperative not to be seen there. “What was seen to be sinful in the 1960s and 1970s is now culturally acceptable in the eyes of most Americans,” he observes. “And such things as casino gambling have now spread across the country, as cities and states thirsty for revenue recognised the huge potential gaming offers.”

    It is now unlikely that any other major destination can afford to outdo Las Vegas. The local needs of residents require political leaders to focus on solving local problems and pursue economic development by emphasising business relocations and tourism more than conventions. “It seems equally unlikely that the enlightened leadership of Las Vegas will turn its back on the very lucrative meetings and exhibitions business. Given the current trend of accepting lower moral standards than what existed in the US 50 years ago, it is doubtful the label ‘Sin City’ will scare anyone away today,” says Ducate.

    Besides dealing with its initial image problem, Las Vegas faced major regional competition from Los Angeles and San Francisco, then later Anaheim and San Diego. But as these California destinations competed for business and built facilities, they did so knowing that they had limited resources and had to fund other infrastructure for the rapidly growing state. As a result they could only build what was politically possible, not what the market demanded. They then could not expand their facilities fast enough to meet demand.

    Las Vegas, on the other hand, had an enlightened leadership and developers with very, very deep pockets who were willing to continue to build more space and expand the Las Vegas Convention Center to meet the insatiable needs of growing exhibitions. They reached out to the international community and offered incentives for international flights and also expanded the domestic airlift. And once again, unlike most cities, they were willing to invest the money to modernise and expand the airport to accommodate the additional traffic.

    Doug Ducate puts it succinctly: “Organisers began to recognise what may have been a reluctance to go to Las Vegas or be seen in Las Vegas had melted away, and without that stigma they happily booked events that then recorded record numbers and revenue.” “When the major conservative faith-based group, the Southern Baptist Convention, chose Las Vegas for their event, whatever stigma may have been attached to going to Las Vegas was gone forever.”

    A strange phenomenon occurred as a result of Las Vegas’ transition into a business events destination of choice. Organisers not only had record numbers, they also found what later came to be known as ‘conscience attendance’. The exhibition floor and the meeting rooms were overflowing with attendees apparently eager to be seen attending the event, and not off playing golf or sitting in a casino. It was a good way to appear earnest in your approach to work and partnership. One is reminded of the Stanford marshmallow experiments on delayed gratification.

    While the Las Vegas Convention Center built new space to accommodate changing organiser needs, two privately owned hotels, the Sands and Mandalay Bay, built their own exhibition halls, and each has more than one million square feet, giving organisers even more options. The venue today totals more than two million square feet. Among its most prominent shows is the Consumer Electronics Show (CES), which is attended by industry and celebrities and covered by mainstream media around the world.

    Lew Shomer, the former president of US exhibition organiser association SISO, puts much of the ascent of Vegas as a leading destination down to the arrival of another technology show in 1979, the year Boston-born Comdex made its Vegas debut. This was when the US-based magazine Trade Show World began its list of the largest 200 shows, and people started to see that so many of the larger shows were in Vegas. “Although CES was big and in Vegas, Sheldon Adelson created a circus atmosphere with Comdex; that is when Vegas got the attention that it was the destination,” he says. “Don’t forget back then there were like 8,000 rooms; now there are over 100,000, I believe. I still think Comdex changed the way everyone saw Vegas.”

    Las Vegas aside, the US exhibition industry experienced rapid growth in the last quarter of the 20th century. That in large part was fostered by non-profit associations. “All associations represent a community of individuals or companies with common interests. It is natural for these groups to want to meet,” explains Doug Ducate. “And since they normally have a supply side the idea of adding an exhibition component becomes a natural tie-in.” Many associations today rely on the non-dues revenue generated by their exhibitions.

    Of the 10,000 or so exhibitions held in the US each year, around two-thirds are owned by associations. According to the CEIR Index Report, 74 per cent of these occupy less than 50,000 net square feet of exhibit space. That is the result of some large horizontal exhibitions that have been carved into multiple vertical silos or niche events.

    Two good examples of this phenomenon are the healthcare industry and the sporting goods industry. The American Medical Association and the American Hospital Association both produce annual meetings that used to have major exhibition components; now, neither has an exhibition. Instead, the exhibitions have been left to the smaller specialty healthcare groups such as cardiologists, family physicians and ophthalmologists. The result, according to Ducate, is that the healthcare sector has the largest number of exhibitions, with some 17.6 per cent of the 10,000 total because each speciality has its own annual meeting and its own exhibition.

    The sporting goods industry also had a major horizontal event owned first by the retailers then later by the manufacturers. The event does not exist anymore in the same format, a result of the industry fragmenting into speciality events for golf, tennis, skiing and so on. Today, the computer-based IT industry appears headed in the same direction with the elimination of horizontal events. The CES stands as an exception to the fragmentation, although it too is seeing some of its major exhibitors – Apple and Microsoft – branch out into their own, single brand events.

    Yet the exhibition centres are also branching out. Some are now looking at producing shows, particularly in the consumer arena. “This is potentially controversial due to the fact that they may compete with the organisers that are producing events in their facilities,” comments Ducate.
    It certainly was controversial in 2010. Back then Chicago mayor Richard Daley suggested that the city’s McCormick Place Convention Center, then the largest in the US, lay off “99 per cent” of its employees and instead allow show organisers to hire their own contractors.
    The venue had been losing a string of large shows due to the high service costs associated with the unions, and was desperately re-evaluating its policies to discourage further events from moving to cities such as Las Vegas.
    Some organisers took the opportunity to publicly blame the Chicago unions and exhibitor costs as part of the reason for leaving. The city took note and, in response, made the unprecedented move of forgoing exclusive electrical service and catering contracts for McCormick Place.

    “When the purpose built centres were built, it was a common practice for the buildings to designate certain services that invaded the building systems as exclusive,” says Ducate. “These typically included telephones (usually switchboard style), electrical, plumbing including natural gas, and food and beverage. Over time some of the services such as telephones faded away. Buildings learned how to zone electrical, so a bad connection in the exhibit hall no longer threatened total building electrical.”

    Even though the reasons for the exclusive contracts had disappeared, most had become a source of revenue that helped defray building operating costs that exceeded the rental revenue.
    The battle between the unions and those seeking to remove these exclusive contracts reached a peak in 2010. Speaking to reporters after the formal opening of the BIO 2010 convention at McCormick Place, Mayor Daley said the venue should cut almost all its staff, rent the space out, and allow organisers to “take the space, and contract everything out.”
    “They get their own contractors and sub-contractors. They get their own workers. They do everything for the show, and McCormick Place does nothing except rent the space. Get out of that business. It should be basically a shell,” he said.
    Jim Greenwood, the CEO of the Biotechnology Industry Organisation (a McCormick Place client that attracted 15,000 attendees with each event, bringing around USD$25m into the city’s economy), said competition for the show from other venues was stiff. “Certainly Chicago is an expensive place to hold a convention,” he conceded. “If it becomes less expensive to hold a convention in Chicago, we’ll be more likely to come back,” he added.
    In time, the Illinois State Legislature provided an annual US$20m subsidy to McCormick Place for three years to offset the electrical and catering revenue loss.

    Ducate says the US industry believed this dramatic shift in Chicago would trigger changes in other major destinations, but to date it has not happened. “What is interesting about the point is that today several destinations are organising their own events to fill their dark days,” he says. “That was always considered high risk since you could effectively compete with a potential travelling event that refused to come because of the event the building is producing.”

    None the less, the Chicago standoff, as well as developments in terms of the shift towards professional exhibition and trade show management, has had a strong effect in globalising the US exhibition marketplace. The resulting shift from the historic practice of leadership coming to the US from the UK or Europe has in some places been reversed. “Watching Americans trek off to the UK to run the largest exhibition organiser’ companies appears to signal an historic shift,” proclaims Ducate.

    America continues to be the land of opportunity and whether it’s Las Vegas, Chicago, New York, Atlanta or San Diego, it’s possible to make an exhibition business work if the offering is right. The market remains progressive, or in the erudite words of Ned Krause, “highly accessible to unique and ground-breaking events”.

  • How did Germany become such an exhibition powerhouse?

    How did Germany become such an exhibition powerhouse?

    For any countries seeking to emulate the success of Germany, here’s a long-read on how the country built an exhibition industry envied across the globe.

    (You might want to find a comfy chair and pour a strong coffee for this one…)

    In the years that followed the Middle Ages, Germany – as it is today – was at the epicentre of European trade and development. And as the world entered the autumn of the 19th century, it was Germany, at least in Europe, that developed and operated a model that clearly showed the impact that recurring international exhibitions could have for a market – either geographical or industrial.

    The establishment of post-medieval trading communities such as the Hanseatic League (Hansa) were early prototypes for modern bodies such as the European Economic Community. The Hansa was a commercial confederation that between the 13th and 17th centuries gave rise to regular trading cycles and protection. With the north German city of Lübeck as its capital, the League enabled market towns and merchant guilds across northern Europe to share products under protected economic and diplomatic conditions.

    German industry has played a major role in the development of trade fairs, especially in the last hundred years. But as early as the Middle Ages, important fairs were established at the intersections of major trade routes in cities such as Leipzig, Frankfurt/Main and Cologne. The process of industrialisation that began in the 18th century also demanded new sales and distribution channels which also affected the trade fair business.

    However, it was not until the middle of the 19th century that the ‘Mustermesse’ (Samples Fair) we know today was developed; it emerged initially in Leipzig but its use quickly spread to other locations.

    The composition of the shows also evolved, with goods on the fair stands no longer sold directly in a transactional currency-for-goods format. Instead, exhibitors displayed samples, and the interested parties would place orders or otherwise establish a process of supply. These samples fairs, with a wide range of investment and consumer goods, dominated the trade fair scene in Germany and Europe right through to the middle of the 20th century. The Leipzig Fair officially became known as Mustermesse in 1895.

    With the establishment of the German Reich in 1871, Leipzig became the only city in the country to enjoy a reputation as a leading international trade fair centre beyond Germany’s borders. Elsewhere, from the mid-19th century to the outbreak of the Great War in 1914, world exhibitions were regarded in a way that is very different to today.

    Where today these world expos rarely make headlines in the international press, they used to serve a considerable economic function and were often showcases for the initial presentation of important technical inventions and innovations. The German Reich, and to a great extent also German industry, was closely involved in these events.

    At the end of the 19th century, numerous exhibitions of national significance were also organised; they were, for the most part, dedicated to a specific topic such as electricity, health or mechanical engineering, and they were aimed primarily at the general public.

    The end of the Great War in 1918 ushered in a new era. While the Leipzig Fair continued to play a leading role, the Frankfurt and Cologne fairs regained their importance once again. By the end of the 1920s individual specialist fairs began to appear alongside the large public exhibitions being held in Berlin.

    According to Harald Kötter, German exhibition industry expert and director of public relations and market transparency at the Association of the German Trade Fair Industry (AUMA), in the run-up to the Second World War the government in Germany continued to recognise the significance of trade shows as platforms through which to reach large audiences, and began to distort their purpose for its own gain. “Exhibitions in Germany evolved to become a form of propaganda for ‘public enlightenment’, with their core purpose shifting from that of marketing instruments to ‘demonstrations of national efficiency’,” he explains. “As might be expected, during this period the trade fair and exhibition business was firmly under the control of the Reich Propaganda Ministry.”

    And with that, the world was again plunged into darkness. The aisles of the exhibition halls were no longer filled with international visitors but with munitions and the machinery of war.

    The fog lifts

    Developments at the end of the Second World War instigated a decisive break in the directional growth of the German trade fair and exhibition industry, which was forced to undergo a root and branch restructure as Germany divided into two sectors following events in 1949.

    As part of the Eastern Bloc under Soviet occupation, the German Democratic Republic (GDR) grew increasingly detached from long-established German trading principles of openness and the facilitation of international visitors – principles that are, of course, integral to the development of any global exhibition marketplace. Despite this handicap, however, Leipzig, the only trade fair centre in the GDR, attempted to regain its international position and played a key role in East–West trade right up until the 1980s.

    On the other side of the idealistic line and geographic border, in the Federal Republic of Germany, the international fairs in Frankfurt and Cologne were dusted off and kicked back into operation again in 1947 and 1948 respectively. The Berlin Exhibition Centre followed suit in 1950. These existing centres were joined by the gigantic Deutsche Messe-und Ausstellungs in Hanover, which was founded in 1947 with the British army playing an interesting role, converting a former aluminium factory in the interests of economic regeneration. Until then, small trade fair centres including Düsseldorf and Munich played a more important role. Further international trade fairs were developed at other locations, including Essen, Nuremberg, Hamburg and Stuttgart, albeit initially with only regional significance.

    “The 1950s and 1960s were marked by geographical and thematic decentralisation,” comments Kötter. “Above all, this was due to the fact that numerous trade fair themes that had previously been part of the Leizpig Fair, now had to be established in West Germany. In this way numerous trade fairs for clearly-defined sectors of industry were created.”

    It was to be the birth of a national collection of exhibition centres quite unlike anywhere else in the world.

    For obvious reasons, in the late 1940s the Allied occupying powers and Germany’s citizens had a great interest in seeing German industry regain its former export strength as quickly as possible. The significance of these huge trade fair centres was well understood at the time. “To this end, internationally representative trade fairs in Germany were an outstanding instrument,” says Kötter. “This belief conformed to the endeavours of the German fair companies, to create an international image and correspondingly to open up their events to exhibitors and visitors from all over the world.”

    And as befits an exhibition venue and organisers of such stature, Leipzig too left its monopolistic position in the East and re-entered the fold. Following the collapse of the Berlin Wall and reunification of Germany in 1990, the city sought to establish a new role for itself in the once again competition-oriented and unified German trade fair scene. In doing so its trade fair programme was split into numerous events. They might have been playing in a different field for 45 years, but East German companies were quick to recognise the importance of trade fairs in a market economy, and were well on the way to once more making intensive use of trade fairs on both sides of the now defunct divide.

    This period also saw the development of a key feature of the German trade fair scene, whereby companies organising fairs staged events according to a specific sector and with international participation, all supported by the respective trade associations as conceptual sponsors or co-organisers. Today, the model remains more or less identical: a venue, a city, an audience of buying visitors and selling exhibitors that belong to a specific industry or part of an industry, and buy-in from an aspirational association or guild.

    But to understand the roots of the modern exhibition further, we have to look more closely at the conditions and market forces that were already at play over a century ago. The journey from trading communities such as the Hanseatic League to modern, cultivated, economic clusters is the result of much more than the erection of a few giant buildings.

    Up until the end of the 19th century, the history of trade fairs and exhibitions was characterised by considerable state influence and by the exercise of patronage and privilege. But with the broadening range of goods for sale and an increasing number of inventions appearing, the matter arose of how best to utilise exhibitions to get these innovations to market. How many commercial exhibitions could industry stand? Who should organise what, at which time and venue?

    Events in Germany during these decades showed that while there was increasing engagement by private organisers of exhibitions, competition was also developing between organisers in the public sector. In fact, there was such an increase in the number of public exhibitions that the industry became thoroughly unsettled. Having once sought out such exhibitions as platforms for reaching their target audiences, the very entities these exhibitions were conceived to serve were now faced with too much choice. So great was the over-supply that they had become dissatisfied.

    Under this pressure the ‘Permanent Exhibition Commission for German Industry’, the predecessor of today’s AUMA, was founded in 1907. For the continued success of the industry, this body, drawn from industry associations, undertook the task of creating order in the exhibition and trade fair business in Germany.

    “What was the reason for the foundation? It had been preceded by over a century of the German exhibition and trade fair business with good and bad experiences and half a century of German participations at world expositions with similar ambivalent experiences,” says Harald Kötter. “A large number of small and extremely small public shows had arisen, and commercial exhibition organisers appeared on the scene, often with the support of the municipalities.

    “Many exhibition scandals and business collapses had shaken the confidence of industry and threatened to discredit the good public exhibitions. Those in the industry lacked the possibility to rationally check the many projects and to make decisions about participation on a solid basis. Based on this recognition, the wish developed to create an organisation that in future should make successful participation possible for German industry.”

    Protecting the interests of the attendees and exhibitors was one thing. But there also had to be some regulation that ensured fair competition between individual organisers of these events. The municipally supervised international fair in Leipzig, for example, had an unchallenged position as a sample fair. Hardly in keeping with an ideal in which free and fair competition is seen, after all, as a cornerstone of free enterprise.

    The extension of responsibility of the Permanent Exhibition Commission for German Industry to accommodate such matters happened in 1920 as the commission evolved into the ‘Exhibition and Trade Fair Office of German Industry’. That same year the National Trade Fair Conference gathered 170 representatives of business organisations to create additional general fairs in Frankfurt/Main and Cologne. The aim was to protect the Leipzig Fair from new fairs since the main commercial supporter of this fair, particularly in financial terms, was industry.

    Nothing could be said against the one-time organisation of trade fairs, provided they were supported by specific industry groups in agreement with the buyers. However, Kötter points out that the debate clearly showed that in the cities in which new fairs had developed there was no belief that trade fair policy was industrial policy and not municipal policy. “On the contrary: the trend towards decentralisation had grown and the Leipzig Fair, which was accused of monopolistic endeavours, came under fierce attack.”

    A shaky start: international trade shows

    Following the First World War, Germany’s trade fairs began to find competition forming abroad. The arrival of these new foreign trade fairs became part of AUMA’s area of activity, with information on the activities of these competing trade fair organisers taking on greater importance.

    In 1927, in an effort to reduce the threat posed by the arrival of international events elsewhere, the leading associations of the wholesale and foreign trade, the retail trade, the skilled trades and agriculture as well as the German Association of Chambers of Commerce and Industry joined the organisation to increase its industry catchment. It adopted a new name, the ‘German Exhibition and Trade Fair Office’, and now represented the complete spectrum of the exhibiting and visiting industry.

    “Up to the seizure of power by the National Socialists in 1933, the German Exhibition and Trade Fair Office also contributed to truth and clarity as well as to legal certainty in the trade fair industry with a series of publications,” explains Kötter. “For example, model regulations for the awarding of prizes to products by commercial exhibitions were published in cooperation with the National Board of Trustees for Economic Efficiency.”

    Following Hitler’s seizure of power in 1933, the Advertising Council of German Industry was established and put under the authority of the Ministry of Propaganda. The following year, the Trade Fair Office was renamed the Exhibition and Trade Fair Committee of German Industry, the name by which it continues to be known today. “This committee served as a permanent advisory body to the Advertising Council and as a result, was spared absolute enforced conformity,” comments Kötter, adding that it had, however, lost its influence as an independent institution of the industry.

    The strict interpretation of the National Trade Ordinance now regulated the trade fair and exhibition industry in Germany. For the protection of the Leipzig Fair, a special body under public law – the Leipzig Fair Office – was created.

    It’s often said that while the circumstances are deplorable, great scientific and technical advance is made in times of war as a result of enforced necessity. While not quite as laudable as the fact that German long-range ballistic missile technology brought us more swiftly to the moon, the National Ministry for Public Information and Propaganda worked hard to ensure that the exhibition industry in Germany operated as efficiently as possible. It was not only responsible for the approval of exhibitions; Leipzig mayor Rudolf Haake demanded that “a good exhibition management will constantly have contact and links with this ministry, which is responsible for the exhibition industry”, and accordingly the industry consolidated around its founding principles of cohesion, communication and freedom of information. As it continues to do today.

    Of course, in the run-up to World War Two these industry advances were mitigated by withdrawal on the international market. The endeavours to achieve self-reliance of the Third Reich reduced the involvement at foreign trade fairs, which were seen as a direct threat to German industry even though it was eager to increase its involvement at such events overseas. Imports of foreign goods and internationalism at fairs such as Leipzig were not a prime objective. Between 1933 and 1937 a great number of exhibitions were conceived purely for the ‘enlightenment’ of the people. Propaganda under duress does little to progress any industry, and before long the country’s exhibitions shut down altogether, walls soared tall as its despot leader traded only in lives and fanatic idealism.

    Shell-shocked and rearing its head among the smouldering ruins of the Second World War, traditional industry in Germany was in complete disarray. There was no longer a central office to handle the exhibition and trade fair industry. At the instruction of the British occupying forces, an export fair was founded in Hanover in 1947, while Cologne and Frankfurt made preparations to recommence their activities. The foundation of an Exhibitors’ Advisory Committee and the merging of various industry associations were precursors to the re-establishment of AUMA in 1949. The purpose of the reinvigorated organisation was the representation of the “common interests of German industry in the area of the exhibition and trade fair business at home and abroad.” It began the continuous monitoring of all shows, collecting and evaluating relevant material, promoting the country’s more promising events and preventing those that could be considered superfluous, in effect promoting good practice and countering abuse. It also worked to monitor and assess legislation and jurisdictional issues to keep the German exhibition engine well oiled and free of impediment.

    “With the new start, AUMA was again founded as a body representing the interests of the exhibiting and visiting sectors of industry,” comments Kötter. In 1951, just six years after the war, the large number of new trade fairs created the first problem of co-ordination. The exhibition centres in Frankfurt, Hanover and Cologne combined efforts to develop a joint trade fair nomenclature for various parts of the industry. Large trade fairs, including the trade fairs for leather goods in Offenbach and toys in Nuremberg, as well as the German Handicrafts Fair in Munich, ran joint international advertising. The tight cohesion and single-mindedness of the German exhibition industry was back.

    “The basic idea stood equally above both the efforts of AUMA and of the involved trade fairs themselves,” the managing director of AUMA at that time, Döring, commented, advising against the use of lawyers to achieve the industry’s goals. “Any measure developed within the context of a process of self-refinement of the trade fair business, would be better than legal intervention, which was temporarily within the realms of possibility.”

    Modern era

    The Fabulous Fifties witnessed the foundation of numerous trade fairs, many of which still enjoy international importance today. Photokina in Cologne, the Book Fair in Frankfurt, the Leather Goods Fair in Offenbach, the Toy Fair in Nuremberg and DRUPA in Düsseldorf stand strong today having first thrown their doors open in 1951. On the other side of the Wall, the Leipzig Fair continued to exist, but it quickly became clear that despite initial popularity with exhibitors and visitors from West Germany, it would be unable to maintain its pole position as consumer and capital goods trade fairs began to pop up all over the country.

    Ignited and roaring a decade after the end of the war, Germany’s economic growth initially meant that there was no problem accommodating the growing number of trade fairs. And where new markets were growing around the country, it seemed only natural that they would become financially involved in the construction of additional facilities. This was accepted by the exhibition industry as inefficient competition between organisers inevitably translated as inefficiencies imposed upon exhibitors and visitors. The changes in the trade fair business also affected AUMA, which became an association for the entire sector, including the trade fair organisers.

    The recovery of the exhibition industry in Germany meant that the market was now primed to develop many industrial practices that have come to define the whole industry as we know it today.

    Before the days of low-cost air travel and availability of cheap automobiles, there was a more compelling reason for the large public exhibitions and trade fairs that accommodated businesses in a variety of sectors. For many, the general interest exhibitions that took place in their city once or twice a year provided them with their only opportunity to find stock or suppliers for their business.

    The visitors’ lack of mobility was the reason why it was necessary at the beginning of the Fifties to decentralise event themes. However, towards the end of the decade the industry saw the first signs of a trend towards concentrating on order, giving events greater appeal for target groups from more than one region.

    With improved co-operation between the first major trade fair companies (Hanover, Frankfurt and Cologne) the way was paved for co-ordination between the organising and exhibiting sides, a relationship that was at this point unique to Germany. The country had to make room for visitors from all over the land to attend the fairs that could progress their businesses.

    Other trade fair organisers followed suit. The founder members of the IDFA – the Association of German Trade Fair Organisers and Exhibition Venues (among them Berlin, Stuttgart, Nuremberg, Hamburg and Essen) and the newly founded FAMA (the Special Association for Trade Fairs and Exhibitions), which represented the interests of the regional and municipal trade fair companies – soon joined AUMA, along with smaller private organisers without their own venues. In the run-up to the present day, one German trade association after another, together with companies responsible for organising participation at foreign trade fairs, became members of AUMA with a mind to matching the demands of their market with the needs of their fellow members.

    AUMA, together with the Central Committee of the Advertising Industry (ZAW), began to concentrate on truth and clarity in the descriptions of events, a matter that is discussed in depth elsewhere in this book. As a result of the dynamic process of change unfolding in the types of exhibition on offer in Germany, from the universal exhibition at the beginning of the Fifties to later special interest fairs, it was becoming increasingly difficult for non-government organisations, and certainly those outside of the structure provided by the key industry associations, to play a valid role.

    As the Swinging Sixties reached maturity, the scene was also set for the introduction of measurements that would seek to more accurately define the perceived value of an exhibition. As Kötter points out: “All the more important was the provision of reliable and comparable trade fair data in order to provide the exhibiting and visiting industry, at an early stage, with empirical values about the events that had been conducted.” For this purpose, in 1966 six trade fair organisers founded the Society for the Voluntary Control of Trade Fair and Exhibition Statistics (FKM), which – with its uniformly collected and audited statistics – made a vital contribution to transparency in the competition between the organisers.

    Today, the German exhibition industry has a leading reputation not only as being home to some of the largest and best utilised exhibition venues, but for developing these regional institutions into progressive international businesses. Messe Frankfurt’s business in the Middle East (EPOC Messe Frankfurt) stands among the leading organisers in Abu Dhabi and Dubai. Its mothership in Germany produces the motoring aftermarket products event Automechanika; this is one of, if not the, world’s most travelled exhibitions, with an annual presence in 14 different locations around the world.

    “The greatest asset up to the present day has been the internationalisation of the German trade fairs which began in the Fifties, in particular, through the systematic development of representative offices abroad,” says Kötter. “Although initially there was some resistance from certain groups of German exhibitors who were interested in foreign visitors, but not in competitors on the exhibiting side, in the end all the organisers together with the internationally-operating companies succeeded in opening up German trade fairs completely to foreign exhibitors.”

    And of course, with the collapse of the Berlin Wall AUMA rounded off its membership with the readmission of one of Germany’s leading centres, that had been temporarily prevented – once again by misguided political idealism – from doing business freely in Germany. The Leipzig Trade Fair Company re-entered the fold after German reunification in 1990, and with that the trade fair industry in the country that started the modern exhibition industry as we know it today, was once more complete.

    With increasing diversification in industry and the integration of Germany with the world economy, the number and international significance of German trade fairs has also increased. According to Kötter: “The number of international trade fairs doubled in the period 1970 to 1990 alone to a total of about 100. At the beginning of the 1990s, more than 40 per cent of exhibitors and almost 30 per cent of visitors came from outside Germany, which means that Germany was now regarded as the world’s leading trade fair country.”

    But the world outside Germany has been quick to catch up.

  • What’s the true value of a venue?

    What’s the true value of a venue?

    As the delineation between types of business events becomes ever-more cloudy, the boundaries between exhibitions, conventions and conferences less clear and increasingly dependent on crossover and hybridisation, the design of the venue itself is brought into question as never before.

    Giant, mostly empty, aircraft hangars suitable for little other than housing exhibition booths run the risk today of becoming defunct. Given its renowned economic growth in recent years, it will not be particularly surprising to read that China has no fewer than 120 venues capable of housing exhibition events of more than 5,000sqm. However, what you may find startling is the fact that these venues are occupied, on average, for just eight per cent of the time. That low usage is, surely, unlikely to continue.

    The future of venue design most likely lies in modular, hybrid event spaces capable of hosting multiple, varied types of events. As new, more creative and previously untapped event formats are presented to the market, the homes in which they exist must accommodate them.

    It’s a common trend to see this type of technology used to retro-fit some exhibition and conference centres. Venues such as the Hong Kong Convention and Exhibition Centre may be wall-bound (a term used to describe venues that require more space for their events but do not have the room to expand), but they may still increase the scope of their client base by catering for conferences and other business events.

    American venue design company TVS Design , headquartered in Atlanta in the US, is one of those curious companies that you have most likely never heard of, but whose products you have probably experienced on several occasions. This architecture and design firm, responsible for Chicago’s McCormick Place and the Walter E Washington Convention Center in Washington DC, the Dubai Tower in the UAE and Beijing’s New China International Exhibition Centre among other international venues, holds significant responsibility for the international exhibition and convention landscape as it exists today.


    The firm really found its feet with the Georgia World Congress in 1974 when current associate principal Robert Svedburg was six years old. “That was our first convention centre job, and one of the first modern US-style convention centres,” he says.
    To return briefly to the tale of Nigeria’s Lagos exhibition centre, inadequate funding models are holding back venue development in the countries that need it most. While a dearth of good venue space creates monopolies and ratchets up prices (as in Nigeria), inevitably dissuading organisers that would otherwise hope to arrange their events in a city, a lack of multi-purpose venues also reduces the spectrum of events the organisers would consider staging.


    In the case of TVS, the company has shifted its focus from solely US venue space to development in the emerging Indian and South American markets, both highly attractive and potentially lucrative for organisers capable of breaking new ground. In the case of India, many would love to enter a market with annual GDP growth rates approaching double-figures, but crucially they are held back by poor venues and infrastructure.


    Retarded development has much to do with not achieving the right funding models, says Svedburg. The creeping recognition of the need for improved infrastructure may be there, but the money that puts the spades in the ground is often absent:
    “India is attempting to push projects through via public-private partnerships (PPP); giving development rights for commercial development in exchange for someone building an exhibition holding.”


    The same applies to Brazil, he claims, but as with India, public sector buy-in is not forthcoming. “The Central and South American market is pretty undeveloped. We’re seeing customers interested in both areas but it’s very hard to turn interest into buildings because they don’t have a funding model like we do in the United States and Europe. In both places the industry has grown up around a very basic facility model, and as a result they haven’t got a complex market in place yet.”


    In the US, where TVS made its name, public funding for these projects is raised through dedicated taxes, hotel surcharge taxes, a rental car tax and an entertainment tax on restaurants. “It’s relatively easy for our municipalities to raise very large sums of money to do these things. It doesn’t come out of a general fund,” observes Svedburg.


    On the private side, companies that have had success in raising the funds to build new venues are the hotel companies which use the exhibition space as a way to drive business to the hotel rooms and from value-added projects such as tours.


    And then there’s the hybrid model. The Los Angeles Convention Center being mooted for development by venue development and management firm AEG would be created through a combination of two models: the NFL stadium/arena side would be funded privately by the developer, while the city would need to raise a bond for the exhibition/convention element, which AEG said it would guarantee.


    “There’s a lot more interest in the PPP model as it gets harder to raise the huge sums of money needed to be able to do this,” explains Svedburg. “It’s a question of whether or not the revenue streams on the private side are really enough to justify the investment in the build.”


    The majority of TVS’s projects are carried out in partnership with local design bureaus and institutes. TVS does the conceptual work while local firms handle the construction and tendering side of the project, remaining involved to pass judgement on what works and what doesn’t. “We take pride in making the buildings work, but keeping them beautiful at the same time,” Svedburg says.
    For the industry to grow in emerging markets, the people responsible for funding these new projects must see that value too.

    Once again there is no escaping the fact that government plays an important role in the exhibition business. Government officials are interested in the economic impact exhibitions have on the regions in which they work, the jobs they generate and how they can boost the industries served by our events.

    A lot of good work has already been done in this area, and associations such as UFI hope to knit together some of that work so that it can make a compelling case for why exhibitions are important, and why, when the industry has an issue to discuss, it should be listened to.

  • Picking the ideal destination

    Picking the ideal destination

    Once a location and market has been established, there is the far-from-straightforward matter of exactly where an exhibition organiser is to stage its next event.

    Of course the true level of choice varies greatly depending on the region. At one point in the not-so-distant past, a particular exhibition venue in Lagos, Nigeria, could lay claim to being the most expensive in the world at which to rent space. This was not as a result of the excellence of its facilities, nor its service levels, but was a direct consequence of that familiar real estate maxim, location, location, location. With so little viable space for trade show or convention space in West Africa, and an absence of competition, making money from events in Lagos meant going through this venue.

    But if we could create an ideal location for our exhibitions, regardless of connection to a specific local market, where would that be?

    For today’s time-starved delegates and attendees, it would probably be located at an airport. Buyers would save money on hotels and exhibitors would save money on transportation. Naturally, the airport would need to be a regional hub servicing all of the major carriers and benefiting from multiple connections.

    It would also help if our fictional ideal airport was in a highly populous country that granted access to a large blossoming economy that enticed domestic buyers and exhibitors before even considering international attendees. But of course this isn’t crucial. Dubai has no real local industry to speak of, but as a major hub for the Middle East it ensures for itself a broad catchment of business events.

    A strong regional reputation for tourism and high-quality service sector standards would be a plus. Cities such as Bangkok and Vienna lead the way in these respects.

    We’ll need flexible shipping and customs laws that present as little an obstacle as possible to our exhibitors, and we need to afford them a broad selection of competitive logistics firms to choose from. On that note, union involvement in the US, where archaic and inflexible regulation and concepts such as drayage confounds even the brightest show directors and exhibitors, is a deterrent.

    The same goes for shipping ourselves; we’d like accommodating visa regulations please. The less time we spend filling in forms during our lunch breaks the better.

    We’d also like a national or regional government with a genuine understanding and appreciation of the benefits of a strong exhibition industry. This goodwill can manifest itself in many ways, be it through subsidies, subvention schemes or simply the establishment of well-supported regional and national bureaus able to complement our efforts with local promotion and information for organisers and exhibitors alike.

    This pays dividends when it comes to taking our shows abroad. An active state department for trade and investment can make or break an international pavilion. As you’ll see later in this book, Germany, home to the state-owned Messe, demonstrates the clear advantage that a working partnership with the public sector brings.

    A region that is home to a good number of ambitious small and medium-sized businesses in a competitive market will also help, as it is these companies that typically fill the bulk of exhibition stands.

    Finally, there are the perks. A city known for its food, nightlife or scenery is considerably more appealing than one that is not. The exact location of the venue relative to cultural attractions also matters. I know many people who curse the trend of building venues miles out of town. If you’re leaving your office for a week to conduct business, you’re likely to swap your coffee for a drink in the city at some point, no easy matter when you may have to spend an hour or so simply getting into town.

    However, you do not want to present attendees and delegates with too much opportunity for mischief, or to depart from the event’s own social calendar entirely, because much of the networking – an essential benefit of attending such events – is done over a beer, or sat together in front of the celebrated sights and experiences a city has to offer.

    These trends in exhibition socialising are interesting, and continue to divide opinion in the industry.

    Market squares were traditionally located in the centre of town, as was the infrastructure of civic and political administration. This has had some interesting consequences, especially for those regions which were formerly under Communist control.

    In the aftermath of the Cold War, many of the cities in Eastern Europe constructed their exhibitions infrastructure well away from the sensitive corridors of power in the capital. While Prague, for example, is by some margin the Czech Republic’s destination of choice for visitors carrying both backpacks and briefcases, it is Brno, the country’s second largest city, that was conceived to house the country’s international events and visiting communities.

    The reason for this is at least partly attributable to a residual fear of espionage. The arrival of tens, or hundreds, of thousands of visitors from around the world presents quite a challenge for civil servants and secret service agencies responsible for the observation and controlled transit of unknown persons. In the wake of the Cold War, a time of heightened fear and the presence of overseas counter-intelligence and secret service units in East European capitals, the need to control large numbers of overseas travellers was paramount.

    In Tallinn, the capital of the former Soviet state Estonia, there exists a remarkable hotel formerly tasked with hosting delegates and international travellers for the express purpose of spying on them.

    The Sokos Hotel Viru is now one of the largest conference hotels in the city, but as the natural home for business visitors to the city during the years of the Second World War and Cold War paranoia, it was also the hotel of choice for resident Soviet apparatchiks. Today, the hotel includes the enigmatic KGB Museum, essentially a single large room that showcases the sinister surveillance strategy of a police state; it has lain untouched since the last bug was (possibly) removed from guest suites.

    Something else to consider in all this is the significant matter of logistics. Capital cities tend to be rather busy places even without the influx of thousands of visitors for a major exhibition. One notorious example will illustrate what can go wrong without adequate logistical planning.

    When the 11th edition of India’s biennial Auto Expo took place at Pragati Maidan in Delhi, showcasing new cars to a nation of more than a billion inhabitants, anybody in Delhi actually using one may as well have handed their keys over and sought out a bicycle.

    More than 1,500 exhibitors and 50 brands from 24 countries attended the show, which understandably has the potential to be one of the largest motor shows in the world. It is believed almost two million visitors attended the event, not far behind the attendance figures for the world-leading Shanghai Auto Show.

    However, the sheer weight of visitor and exhibitor numbers brought traffic outside the event to a complete standstill. The ITPO, which manages the Pragati Maidan venue, pointed the finger of blame at event organisers, who they claim invited problems by providing huge numbers of free passes for exhibitors to give to visitors.

    Whatever the cause of the chaos, according to police traffic to the biennial event combined with movements around nearby India Gate and spilled into roads in central Delhi causing gridlock for commuters.

    “Maybe Pragati Maidan is not the place to hold an event like the Auto Expo,” commissioner of police (traffic) Satyendra Garg posted with notable understatement on the force’s Facebook page. “Maybe the traffic police should refuse NOC for future events like this,” he added, conceding traffic management was to blame for much of the congestion.

    Delhi, for anybody who has not yet had the pleasure of visiting the city, is a vibrant, buzzing place full of culture, opportunity, tourists and cars. Absolutely millions of them. Already crawling three abreast on a two-lane road, the addition of hundreds of thousands of visitors to a major event in the city had the impact of introducing gelatine to a cup of water. Before long the road network feeding the venue was reduced to a static, quivering mass.

    The organisers knew this situation was untenable, the shell-shocked exhibitors knew it too, and with hundreds of new drivers clogging Delhi’s transit arteries every day and compounding the problem, the 2014 edition of the event was moved to the India Expo Centre and Mart in Greater Noida, a new-town development just outside the city.

  • The enigma of staging a motor show in a country unknown for its cars

    The enigma of staging a motor show in a country unknown for its cars

    News that the traditional Geneva Motor Show in Switzerland has been permanently cancelled (to be replaced by new car show called AUTOXPERIENCE Geneva) marks the end of an era. It’s also the close to an interesting example of geography mattering just as much as industry where certain exhibitions are concerned.

    Successful exhibitions traditionally take place in cities or countries with a strong reputation for the sector the exhibition has been conceived to serve. The automotive industry provides a clear example of this. Four of the five largest international motor shows take place in the auto manufacturing hotbeds of Germany, Tokyo, the US and France. Despite the recession’s impact on the car manufacturing industry, these shows continue to pull in the visitors, buoyed perhaps by the collapse of lesser global car exhibitions.

    It is the fifth member of this top-tier group, the Geneva International Motor Show (held in a country with no domestic car manufacturing industry) that provides an unusual argument for an international exhibition organiser. The conventional wisdom is that shows should be held in places with strong related local markets. But the truth is that Geneva benefits from Switzerland’s neutrality. Much as it did during the world wars, and as it still does for today’s chastened hedge funds, Switzerland offers its clientele refuge – a place where they can do business on equal terms with their competitors.

    Take Detroit as a comparative example. America’s motor city: some brands will be put off launching a new model in the backyard of huge US brands such as Ford, General Motors, Chrysler and Chevrolet. These US brands will hit Detroit looking to impress not only the overseas markets, but the domestic US market; they will throw everything they have at their stands, maximising their marketing spend to drown out competitors’ engines with elaborate and spectacular model launches. It’s an issue that affects all of the international motor shows apart from Geneva. Tokyo is home turf to Toyota, Nissan and Mazda, among others; Germany to Volkswagen, Audi, Mercedes and BMW; France to Citroen, Renault and Peugeot and so on.

    Switzerland, on the other hand, is home to the mighty Rinspeed, a manufacturer best known for creating Splash – an amphibious car capable of 50mph on water.

    “We are the only international show of these five that takes place on neutral ground,” says director of the Geneva International Motor Show, Rolf Studer. “We have no automotive production in Switzerland. So every brand has the same chance to show its products to the press and to the 700,000 visitors. Without preference.”

    This neutrality holds particular appeal for designers. Geneva has a reputation for being the launching ground of many models, and with a level playing field manufacturers are more inclined to unveil their latest models. The exhibition has developed a reputation for being a major branding event, rather than a straight buyer’s market, evidenced by the high number of model launches. And model launches bring the media, which means the show doesn’t need to rely on performance arenas and similar showpieces. “We don’t need spectacle – we have serious things,” says Studer firmly.

    Historically, the economic evaluation of exhibitions has tended to be limited to the so-called heads-and-beds rule which is often used to assess the impact of tourism. While these are important metrics and should be evaluated, the impact of an exhibition is a great deal wider and needs to be assessed in full.

    Many destinations have created ways to measure this impact using Geoffrey Dixon’s notion of direct, indirect and induced spend from the event itself and its attendees, but destinations must also evaluate the residual impacts of exhibitions in the social, cultural and political areas.

    It is widely accepted that cultural differences in doing business are impacted through human interaction during international exhibitions. The information shared during these shows can also have a political impact, sometimes affecting regulation, co-ordination or investment in a specific topic or area. An infrastructure show immediately following the creation of a new ruling government for example, can even facilitate specific policies. Think back to Libya Build in the wake of the Gaddafi regime’s disintegration.

    But not all of the socio-economic consequences of an event can be so easy to observe. And while economic impact studies are commonplace today, their importance often goes unrecognised, something that is surely unacceptable for an industry capable of doing so much for so many places around the world.

    The Saudi Exhibition and Convention Bureau (SECB), not long into its existence, showed a keen interest in evaluating its exhibition industry. Saudi Arabia has a unique business environment as well as a vibrant exhibition industry, not least as a result of being the largest economy in the Middle East. The country’s awareness of the industry’s significance is beyond doubt.

    “The exhibition industry plays an important role in developing the key economic sectors throughout the country, especially in the emerging non-oil sectors,” explains the SECB’s executive director Tariq Al Essa. “Exhibitions help us grow private and public sector investment in a variety of economic categories including transportation, construction and education.”

    Overcoming resistance

    In sharp contrast to Saudi Arabia’s enthusiasm, in other places there is active resistance to the introduction of competition to a region. While for some a major exhibition turns a city into a platform for its industry and craft, others regard it as the opening of a portal through which unwanted competition can enter and threaten the livelihoods of its residents and even its very economic foundations.

    Exhibition organisers in Galicia for example, home to one of the world’s most important fishing ports, spent much of the early 2000s attempting to overcome protective local trade groups and cast their lines in international waters.

    In 2004 the autonomous north-western Spanish region made a bold move to attract international business by building a colossal new venue offering 428,000sqm not far from the region’s capital. Feira International de Galicia [FIG], in Pontevedra near Santiago de Compostela, was created in a time of European prosperity; the project was led by Manuel Fraga Iribarne, then president of the Autonomous Government of Galicia, and conceived to offer opportunities for the staging of international events.

    The sprawling concrete structure may have made its mark on the Galician landscape with its acres of space, onsite stadium, grand pillars, grand entrance and even grander aspirations, but the old adage ‘build it and they will come’ appears to have gone unfulfilled. Business isn’t attracted to grandeur alone. A decade later and many of its rooms have still not housed the type of attendee they were constructed to accommodate. Municipal development throughout the region and the subsequent creation of smaller exhibition venues in Galicia’s four provinces, tied to regional complications, rendered it more or less empty; an exceptionally large white elephant.

    So where and why did Iribarne’s bid to court the international trade show community falter? Well, there was certainly no shortage of globally exploitable industry; Galicia is home to almost 2.7 million people, including leading industrialists such as the world’s third-wealthiest man Amancio Ortega, owner of the world’s largest textile group, Inditex, parent of brands including Zara, Massimo Dutti and Stradivarius.

    The world’s largest fishing company Pescanova is based in Vigo, the world’s largest fishing port. Ourense, the inland city that made its name, literally, as a mecca for gold miners, stands as the second largest thermal city in Europe after Budapest, and has been busy for some time now exporting its thermalism spa and wellbeing show Termatalia to Latin America.

    The region is also an attractive prospect for pre- and post-event tourism. The ‘land of a thousand rivers’ is lined by 1,030 miles of rugged coastline, broken by tranquil coves and inlets famed for providing some of the best seafood in the world courtesy of the Atlantic. This in itself is a significant point of differentiation for Galicia, given Spain’s more popular association with the Mediterranean. And while relatively isolated compared with Spain’s primary venues in Barcelona, Madrid, Valencia and other major cities, four high-speed trains a day run between Madrid and Santiago de Compostela.

    On paper, Galicia’s failure to launch as a destination for international exhibition business is difficult to explain. But neither geography nor communications are the main factors here. Instead the greatest obstacle Galicia needed to overcome was convincing the region’s highly protective trade federations of the need to forge partnerships with global event organisers and exhibitors. As an autonomous region, Galicia is naturally protective of its independence, but there is a sense that while the region has been provided with windows to local industry, local protectionism was pulling the curtains shut.

    To combat this, a new association was created to spearhead Galicia’s campaign for international exhibition business. AGAFE was established at the beginning of 2013 to internationalise trade in the region and overcome localism in order to introduce wealth and global business.

    And of course, given Spain’s bleak financial outlook at the time, there was an urgently pressing need for international trade. “The economic situation nowadays dictates that this local protectionism cannot remain, and therefore it can be easier to reach that unity,” said AGAFE MD Alejandro Rubin.

    One way AGAFE came closer to achieving its goal was by getting the backing of the many small Galician businesses that as a united group carry significant industrial weight. However, winning over the federation of small businesses, one by one, is a time-intensive task.

    Once you have achieved this, however, the impact it can bring to a city, or region, is huge.

  • Location, location

    Location, location

    Convincing mayors and local governments of the need for exhibitions is the first step on the long road to establishing an exhibition as a fixture on the city’s local calendar. The world’s most celebrated shows are very often those which are truly embraced by the city in which they are based, and in many cases the event comes to define the city, commonly beyond the period in which the show holds tenancy. 

    Because of popular demand, tourism hotspots tend to have a combination of strong local amenities, direct flight routes, efficient public transport, a culture of hospitality and ultimately the capacity to leave a lasting impression on visitors; important factors in the success of an international exhibition.

    This was why the 130,000-strong crowd of Comic-Con International attendees, and the pop culture show’s management, were so keen to see San Diego retain the event. “When Comic-Con comes to town, visitors feel like they own downtown, and that’s an experience you wouldn’t get elsewhere,” notes Steve Johnson, VP of public affairs at the San Diego Convention Center (SDCC).

    San Diego Tourism Authority (SDTA) officials say Comic-Con is the city’s largest annual event, attracting 130,000 visitors to the city with a direct spend of US$80.4m (£51.4m) in the metropolitan area itself and $135.9m in the surrounding region. This figure includes $25m in retail income and $40m in restaurant revenue and transportation.

    However, in 2010 a dark cloud loomed over the event as the world knew it, at home on the bayside in San Diego. Limitation on space, and therefore visitor numbers at the SDCC, had kept the show from growing beyond 125,000 people a year since 2007, prompting the organiser to consider moving the show to Anaheim, Las Vegas or Los Angeles after the original SDCC lease expired. 

    Strenuous efforts were made to enable the event to remain in San Diego until 2015. Local expansion plans valued at $520m were put in place and approved, the culmination of a multi-year planning process to increase public access to the waterfront, activate an underused part of downtown San Diego’s waterfront and meet the demand for an expanded facility. The plan was to add 20,900sqm of exhibition space, a 7,432sqm ballroom, five-acre rooftop park and 500 additional rooms for the Hilton San Diego Bayfront Hotel.

    In its struggle to secure the coveted Comic-Con, a non-profit body called the Tourism Marketing District (TMD) even offered the event’s organiser $500K in perks to stay in San Diego. They were adamant the show had to remain on the bay, its spiritual home since the pop-culture exhibition started almost 45 years ago.

    The combined efforts of the TMD, SDTA and SDCC, and a legion of fans, did not go unheard. Eventually San Diego’s tourism lobby emerged successful after the city won its bid to continue hosting Comic-Con, which at the time of writing it will host until 2018.

    Comic-Con’s director of marketing and public relations, David Glanzer, said at the time: “We are grateful for the tireless efforts all three cities put into their proposals. In the end, we feel this decision is the best for all those who attend Comic-Con and for the organisation itself. We are happy that the community has worked with us to ensure that we remain here.”

    “If you still don’t understand how much Comic-Con means to San Diego let me phrase it this way; more Superman means more super streets, more lightsabers means more library hours,” San Diego Mayor Kevin Faulconer told the press in 2015, the year the show’s contract was due to expire. 

    Carol Wallace, president and chief executive of the SDCC Corporation, was understandably relieved: “We have had a successful partnership since 1991 and we look forward to continuing our shared success.”

    “Comic-Con is a long-standing civic treasure and a cultural icon for San Diego,” confirmed SDTA president and chief executive Joe Terzi, as if any doubt remained.

    The same can be said for Reed Midem’s events at the Palais de Festivals in Cannes. In a former life I worked as a reporter in the television industry, and I can vouch for the fact that while business meetings are facilitated through exhibitions in the Palais, most of the deals are finalised and signed in cafes along the Croisette, the iconic promenade that runs from the Palais to the Marina. Because while it’s nice to meet face to face, after a while we need to relax and take a look around.

    Prague is a place where many of the industry’s observers would expect to see greater success for the exhibition industry. Hotels are affordable, groups are easily accommodated, amenities are good and the city is remarkably beautiful. But as Jan Novotny, then president of the Czech exhibition association SOVA, pointed out to me, investors are put off holding exhibitions in Prague because “there is neither support from city hall or the state.”

    And this is where the need to persuade the local authorities becomes so apparent. They are outside our industry, and yet they play such an integral role in the genesis of any successful international event. Perhaps they forget that a tourist in a suit typically spends four times a much as one wearing sandals and a sunhat. Business tourism is hugely lucrative, as the free-spending 130,000 people who attend San Diego’s jewel in the crown would attest.

    Economic impact generates influence. If an industry wants to exert influence and attract investment from local, regional or national government, or from private investors, it has to compete with other industries for attention. An economic impact study provides a basis for comparing one industry to another in generating employment and contributing to GDP. In challenging economic conditions a clear view of the economic impact of any industry becomes all the more important when there is competition for dwindling financial resources.

    Vivid Interface’s Geoffrey Dixon points out that to develop an understanding of the economic impact of the exhibitions industry it is important to first define what the industry actually is. Does it consist of consumer exhibitions and trade shows of a certain size or visitor numbers? In the UK for example, there are thousands of small one-day antique fairs. Do we count them in the economic impact or are we looking at events of say 2,000sqm?

    “Once we have defined the scope of the industry we are then examining two distinct elements in the analysis process,” he says. “The first is primary data collection. This is market research that enables us to develop an understanding of the revenue earned and costs incurred in making exhibitions happen.”

    In the UK, Dixon does this by conducting research surveys with exhibitors, organisers, venues and visitors to develop averages for revenues and costs.

    His second component is econometric modelling, a process by which he takes input and output models based on government statistics covering business and consumer tourism, salaries and the multiplier effects of economic activity, a process he conducts in partnership with a company called Oxford Economics.

    In essence, Dixon maintains that there are three levels of economic impact that exhibitions have in the economy: direct impact, indirect impact and induced impact.

    It is, however, possible to examine impact on a more local level. For example, Madrid venue and organiser IFEMA was able to report that CPhI, the peripatetic pharmaceuticals trade show organised by global organiser UBM, generated revenues for Madrid’s service sector totalling more than €150m (US$203m).

    In the UK, a study conducted by Vivid Interface including both visitors and exhibitors, established that the five-day consumer peripatetic outdoor sports show CLA Game Fair was able to generate €31m in revenue for local shops, hotels, restaurants and other services.

    And if the significance of an event’s ability to draw money into an economy is clear and measurable, then it stands to reason that the absence of the necessary infrastructure required by a show is equally measurable. 

    The lack of a world-class convention centre in Sydney, according to the premier of New South Wales Barry O’Farrell, had cost the city AUS$150m (US$144m) in lost business and economic impact over the four years leading to 2013. This loss of revenue was a key factor in the decision then made to develop the Sydney International Convention Exhibition and Entertainment Precinct.

    “Nationally, the exhibition industry in many countries will generate an economic impact of billions of euros,” says Geoffrey Dixon. “This can and should influence investment in supporting this important industry that provides an essential lubricant to the wheels of commerce and, importantly, jobs.”

  • The battle between local and global shows

    The battle between local and global shows

    Trade shows and exhibitions do present something of a quandary for businesses in more protective regions.

    Imagine that you own a successful furniture shop in your home town, happily supplying chairs and tables to small businesses and individuals, and making enough money to educate your children, take your family away on holiday once or twice a year, and save for the future. Perhaps you are not the only person in the town who does this. Your neighbour also runs a furniture business, catering for a similar clientele, but in a town of this size both businesses are sustainable and co-exist happily enough, perhaps even to the benefit of the townspeople as the situation negates any chance of a monopoly and ultimately improves the quality of your – and your competitor’s – products through competition. And perhaps you two are not alone: the town has a reputation for making some of the finest furniture in the region, perhaps the world. 

    One day a bright spark at the local government offices decides the town needs to shout about its furniture-making, and working together with a local businessman and venue owner the creation of a new furniture show to promote the town’s proud furniture heritage to a wider audience is announced.

    Before long, 20 or 30 companies involved in furniture-making and related industries have gathered to pitch their wares to a crowd drawn from far and wide. The event is a great success. Your own orders are through the roof, and you have a new wood supplier. What’s more, your costs are down, the bottom line has improved and you’re shifting more product than ever. The show has an audience and develops a reputation as a place where furniture is bought and sold in great quantity. 

    Then the local businessman who runs the show gets a call. Ten companies from outside the town have got word of what’s going on and want to have a chance to showcase their wares; they will pay handsomely for the privilege. The venue owner has upped his price because he knows the show is making plenty and there’s nowhere else large enough to house the event. The presiding businessman agrees to this increase; he’s in this to make money after all, as he is neither a furniture salesman nor a maker. He makes money from the event and the event alone. 

    The ten new exhibitors are followed the subsequent year by 20 more, and before long the show has become the region’s defining furniture fair. Now 300 exhibitors man the stands from all over the world, and competition is fierce. The initial 20 or 30 traditional exhibitors from the town in which it is staged have to compete with low-cost providers from China, and modern, high-fashion design from Scandinavia and the UK. Their initial market now has choice and has become far more selective in where it goes for its furniture; the very nature of your traditional, rooted-in-the-region furniture has marginalised it to the point whereby it is seen as unimaginative, perhaps even dated.

    Then the town is burdened by an economic crisis. Soon only the wealthy can afford your handmade furniture, and they are keen on differentiation anyway – they favour the clean-cut Nordic designs. The rest put their orders in at the Chinese stands, where they can get a lot more for their money if they are prepared to overlook the lack of a cherished brand or any other such mark of exclusivity.

    Your market is no longer captive, and your orders start to dry up. With mounting panic you speak to the organisers and see if they will reduce your cost for attendance. They say the demand for space at the event is too high for that. So you contact the local government and see if they will provide financial assistance as befits a body hoping to promote local business. They do what they can and offer a grant here and there, but these are small gains. The outlook is bleak. 

    But that is not where the story ends. 

    One day, a friend suggests that you attend another event elsewhere, somewhere your products may be seen as new and interesting. And your work, due to its quality, does sell. Now, 60 per cent of your business comes from outside your home town, with many of these clients being from overseas. Almost without knowing it, you’ve moved to an export model.

    And you don’t have to go it alone. Your local government friends, still keen to promote the town as a centre of excellence for furniture design, assist in the creation of a show pavilion for you and your local competitors. You make a unified attendance at a prestigious event, comprising only the best from the region. The inferior companies being carried by virtue of their location are seen for what they are, and by losing them your town’s identity as a place for quality furniture design and manufacture is improved.

    Your business returns to strength.

    This is the global economy in action and in it the merits of true competition are demonstrated clearly. And it is all facilitated by exhibitions. Although this furniture seller’s business may have been more secure in the early days, today he has a brand that stands out and trades in the international marketplace. It is influenced by trends and demands from around the world, it is created to internationally recognised standards, and it generates discussion that results in the progress of the industry.